Frequently Asked Questions
Attendee Support Contact Details
Phone: +1 (833) 583-0552
Email: Whartonsupport@cvent.com
Please note that support will be available from 9 AM – 9 PM ET beginning April 13th.
Frequently Asked Questions
Q:
How do I access the Wharton People Analytics Conference on April 15?
A:
We are thrilled that you are joining us for our first ever virtual conference! We will be hosting this year’s event on the CVENT platform to ensure a seamless virtual experience for you.
You can access the conference here on our Attendee Hub: https://CVENT.me/ZbV0yO
Q:
What is the Attendee Hub?
A:
The Attendee Hub is our main landing place for conference day. Think of it as this year’s version of a hotel lobby. Here you can find all of the sessions for the day, create your own personal calendar of events, and see our other attendees and sponsors!
Q:
How do I log into the Attendee Hub?
A:
If it is your first time entering the Attendee Hub, please enter your name and email. A verification code will be sent to your phone and/or email (if provided during registration). Once you enter the code, you can enter the platform and our Attendee Hub for the event.
Then follow steps 1 to 4 below:
Step 1: Access the login page
Look for the Attendee Website link in your registration confirmation email. Once you’ve found it, click the link to access the login page for the virtual site.
Step 2: Enter your info.
You’ll be prompted to enter your first name, last name, and email address. Then click Next.
Step 3: Verify your account.
You’ll receive an email and text message containing the verification code. Read it, then return to your browser, enter the code, and click Log in.
Step 4: You’ll be logged in and taken to the Wharton People
Analytics Attendee Hub.
NOTE: Verification codes can only be used once and expire after 24 hours. If you’re logging in on multiple devices on the same day you’ll receive a new verification code for each.
Q:
How do I set up my profile in the Attendee Hub?
A:
You can set up your profile in the Attendee Hub by clicking on your initials in the blue circle in the top right corner, clicking view profile, and then clicking the pencil icons to edit each section.
Q:
Where can I find the schedule for the day?
A:
Please navigate to the Attendee Hub and click on the “All Sessions” tab to see a full schedule for the day. Your personal schedule can be viewed under My Schedule tab
Q:
If I have an issue with the Attendee Hub platform, who should I contact?
A:
Please see the Attendee Hub Troubleshooting Guide or contact whartonsupport@CVENT.com / +1 (833) 583-0552
Q:
If I have an issue with finding the right session, who should I contact?
A:
whartonsupport@CVENT.com / +1 (833) 583-0552
Q:
Are there breaks between each session?
A:
There are short breaks built into the schedule. Please navigate to the Attendee Hub and click on the “All Sessions” tab to see a full schedule for the day.
Q:
If I have questions about the content or program for the day, who should I contact?
A:
whartonsupport@CVENT.com / +1 (833) 583-0552
Q:
How can I interact with other attendees?
A:
In the Attendee Hub, you can view other attendees who have chosen to make themselves visible by clicking “Attendees”. From there you will be able to see any details they have made public, including company name, title, and LinkedIn details.
If you’ve purchased a Curated Connections ticket, please be sure to sign up for your selected networking sessions. You will be able to interact with other attendees live during these sessions to reflect on the content you’ve just heard!
Q:
How do I prepare for Networking Sessions?
A:
Anyone participating in networking sessions should have the latest version of Zoom downloaded to your computer, updated with your name and profile image. Please find more information on downloading Zoom here: https://zoom.us/
If you lose connection and are disconnected from your networking session, please rejoin through the Attendee Hub.
Q:
Am I able to join a networking session after it has begun?
A:
Yes, although we encourage all attendees registered for networking sessions to log into Zoom as close to the start time as possible. Networking rooms will be closed five minutes after the start time.
Q:
How can I interact with speakers?
A:
Select speaker sessions will feature a Q&A session after their talk – stay tuned during the session and submit your questions to the speakers using the Q&A icon within the Attendee Hub!
Q:
If I miss a session, how can I access it at a later date? Will recordings of the sessions be available to me after the conference?
A:
Each programming session will be available in the On Demand tab in the Attendee Hub after the session has aired on April 15. They will be available for viewing in the Attendee Hub through May 14, 2021.
Please note that Curated Connections networking sessions will not be available after their scheduled time on April 15, 2021.