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Berkeley J. Dietvorst

Overcoming Algorithm Aversion: People Will Use Imperfect Algorithms If They Can (Even Slightly) Modify Them

A person in a suit stands among numerous white arrows pointing in various directions, symbolizing confusion or decision-making.

Although evidence-based algorithms consistently outperform human forecasters, people often fail to use them after learning that they are imperfect, a phenomenon known as algorithm aversion. In this paper, we present three studies investigating how to reduce algorithm aversion.…Read More

December 13, 2016   |   Academic Papers
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