Does Diversity Training Work the Way It’s Supposed To?

By: Edward H. Chang, Katherine L. Milkman, Laura J. Zarrow, Kasandra Brabaw, Dena M. Gromet, Reb Rebele, Cade Massey, Angela L. Duckworth, Adam Grant
Harvard Business Review

Virtually all Fortune 500 companies offer diversity training to their employees. Yet surprisingly few of them have measured its impact. That’s unfortunate, considering evidence has shown that diversity training can backfire, eliciting defensiveness from the very people who might benefit most. And even when the training is beneficial, the effects may not last after the program ends…

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